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Error installing font 2 years 2 months ago #1461

  • aflora
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The software fails when I click on "install" font. It says I don't have permissions to access: c:\windows\fonts.
I am running the software with admin permissions.

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Error installing font 2 years 2 months ago #1462

  • fivos
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This is really strange...
Would you please give us some more information?

1. What operating system do you use? (Windows 7? / 8? / 10?)
2. What type of font file do you try to install? ( OTF? TTF? Type-1? )
3. Is this happening with more than one font files?
4. Have you tried to install the specific font by manually drag and drop it on the c:\windows\fonts folder?
5. Have you checked if the specified font is already installed?
6. Do the original font path or the font filename contain any non-latin symbols or characters? (like European letters or accents)

Fivos Vilanakis - Softonium Developments CTO

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Fivos Vilanakis - Softonium Developments CTO

Error installing font 2 years 2 months ago #1464

  • aflora
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Hi!, thank you for your fast response.
1. Windows 11
2. I tried to install all these font types. It fails with all of them.
3. Yes it is. It's failing with any font
4. Yes, I have. It worked.
5. Yes, of course. Tried with many fonts.
6. Wow, I am afraid this was the problem. I made a folder without special characters and it worked. But I think this a software flaw. I don't have any other software with this kind of limitation. And furthermore, the error displayed by the software has nothing to do with this, but mentions permission issues.
Could you solve this issue in future updates? Thank you in advance.
Kind regards,
Mariano

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Error installing font 2 years 2 months ago #1466

  • fivos
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Oh! I'm glad we found the issue and yes we'll try to solve it in a future update :)

PS: About this "I tried many times to reply and my message does not appear." it's just a spam protection feature, the first 3 messages of new users must be explicitly approved by an admin, to avoid spam.

Fivos Vilanakis - Softonium Developments CTO
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Fivos Vilanakis - Softonium Developments CTO

Error installing font 2 years 2 months ago #1467

  • aflora
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Great!!, thank you again. Your software is great!

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Error installing font 1 year 7 months ago #1502

  • aflora
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Hi!, any news on this?, I still can't install fonts.

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