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| Hi. I have just purchased Find My Font and I have a problem. If I try to select one of the help or view tutorial functions or try to install a font that Find My Font has found I get the following message. The application failed to start because it could not find or load Qt platform plugin "windows" I think the application with the problem is assistant.exe The main program works fine, I don't know how I have managed without this for so long! I would be grateful if someone could help with this issue. |
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| Hi Kimberly, This is a confirmed bug of Find my Font v3.4.00 and we are currently working to release a fix as soon as possible. As an immediate workaround you can download the previous stable version of Find my Font Pro 3.3.15 here: www.findmyfont.com/tmp/FindMyFont-3.3.15.exe We are really sorry for the inconvenience. Fivos Vilanakis - Softonium Developments CTO |
Please Log in or Create an account to join the conversation. Fivos Vilanakis - Softonium Developments CTO |
| Hi Fivos. Thank you for the link to the new stable version 3.4.02. I can confirm that the issue is now fixed and all is working well. This is a brilliant little program that I would not want to be without! |
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| Hi Kimberly and thank you for the kind words. This is the link for anyone wishing to update to the latest version: www.findmyfont.com/download/product-update Fivos Vilanakis - Softonium Developments CTO |
Please Log in or Create an account to join the conversation. Fivos Vilanakis - Softonium Developments CTO |