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TOPIC: Assistant.exe - Qt platform plugin issue

Assistant.exe - Qt platform plugin issue 3 months 1 day ago #1166

  • Kimberly
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Hi. I have just purchased Find My Font and I have a problem.
If I try to select one of the help or view tutorial functions or try to install a font that Find My Font has found I get the following message.
The application failed to start because it could not find or load Qt platform plugin "windows"
I think the application with the problem is assistant.exe
The main program works fine, I don't know how I have managed without this for so long!
I would be grateful if someone could help with this issue.

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Assistant.exe - Qt platform plugin issue 2 months 4 weeks ago #1170

  • fivos
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Hi Kimberly,
This is a confirmed bug of Find my Font v3.4.00 and we are currently working to release a fix as soon as possible.
As an immediate workaround you can download the previous stable version of Find my Font Pro 3.3.15 here:
http://www.findmyfont.com/tmp/FindMyFont-3.3.15.exe
We are really sorry for the inconvenience.

Fivos Vilanakis - Softonium Developments CTO

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Fivos Vilanakis - Softonium Developments CTO

Assistant.exe - Qt platform plugin issue 2 months 2 weeks ago #1173

  • Kimberly
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Hi Fivos.
Thank you for the link to the new stable version 3.4.02.
I can confirm that the issue is now fixed and all is working well.
This is a brilliant little program that I would not want to be without!

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Assistant.exe - Qt platform plugin issue 2 months 2 weeks ago #1174

  • fivos
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Hi Kimberly and thank you for the kind words.
This is the link for anyone wishing to update to the latest version:
https://www.findmyfont.com/download/product-update

Fivos Vilanakis - Softonium Developments CTO

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Fivos Vilanakis - Softonium Developments CTO
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